Terms of Service

These Terms constitute a legally binding agreement between you ("Client") and Artyzn Labs Private Limited, an incorporated software engineering and design studio headquartered in Nepal.

These terms govern all custom software development, internal tool builds, cloud architecture, API integrations, brand identity systems, and related digital services unless explicitly superseded in writing by a signed Statement of Work (SOW).

Every engagement operates under a defined Statement of Work outlining deliverables, milestones, technical specifications, and delivery schedules. Any modifications or scope extensions requested during development will be estimated and agreed upon via formal written change orders.

While we engineer platforms strictly adhering to modern web performance and technical SEO/GEO standards, organic search positioning, user traffic, and business sales remain subject to third-party search algorithms and external market variables.

Unless customized in a signed proposal, our standard milestone structure applies:

• Initial Deposit: 50% required upon contract execution prior to architecture discovery, sprint planning, and design kickoffs.
• Final Settlement: 50% due upon staging verification and prior to production server deployment, DNS cutover, and source repository handover.
• Payment Channels: We issue invoices in both Nepalese Rupees (NPR) for domestic clients and US Dollars (USD) for international clients via bank wire (SWIFT), standard electronic transfer, or authorized digital merchant gateways.
• Net Terms: Invoices are payable within 14 calendar days of issuance. Late settlements may incur temporary suspension of active sprint development.

We provide a 30-calendar-day warranty period immediately following production deployment. During this window, our engineering team will rectify any bugs, functional defects, or deviations from the agreed SOW at no additional charge.

The warranty applies to the codebase as deployed and excludes defects resulting from third-party API changes, client server modifications, or unauthorized third-party code alterations.

100% Client Ownership: Upon receipt of full and final invoice payment, all proprietary source code, database schemas, graphic assets, design system tokens, and customized documentation transfer completely and exclusively to the Client.

Non-Disclosure & Data Protection: We treat all client business logic, operational spreadsheets, financial workflows, and proprietary customer data with strict confidentiality under mutual non-disclosure obligations.

Portfolio Attribution: We retain the standard right to showcase screenshots and non-confidential project highlights in studio case studies, unless a formal restrictive NDA has been explicitly executed.

Timely project delivery depends on client collaboration. The client agrees to provide necessary text copy, brand assets, credentials, and feedback in a timely manner. The client warrants that all provided media and trademarks are either owned or legitimately licensed.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, or consequential damages. Artyzn Labs Private Limited's total aggregate liability arising out of or related to any engagement shall not exceed the total fees paid by the client under the specific Statement of Work.

These Terms and any related agreements are governed by and construed under the laws of Nepal. Any disputes that cannot be settled amicably through direct good-faith consultation shall be submitted exclusively to the courts of Kathmandu, Nepal.